Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will show up. It offers thorough information about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have a huge range of video tutorials explaining how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the solution you need, examine our extensive FAQ section, which includes questions asked by actual clients and offers real solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24/7/365 and eager to help you with any problem. Each support ticket you send will be answered in less than sixty minutes (the average response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.